Our field case managers work with all parties to coordinate care for the patient which allows them to obtain the optimal level of wellness and functional capability. They work with the individual to ensure timely scheduling of testing, medical appointments, and physical therapy facilitating access to appropriate treatment. Through direct communication with the care team which includes doctors, attorneys, adjusters, therapists, and other health professionals to achieve the best outcome.

Our vocational case managers are experienced professionals trained to assist injured workers with their return to the workforce. Vocational case managers provide services that include but are not limited to initial vocational interview, vocational testing, job seeking skills training, identification of resources in their community, job assessments, expert testimony, and identification of modified or transitional work with their employer. Vocational assignments may be task related or for full services. We also offer return to work programs that cater to specific employers and their business which allows them to have a transitional duty program when needed.

Our catastrophic case managers assist the patient with navigating the complex health care system that they are now thrust into. From the moment the file is assigned our case manager will open communication with the patient, family, healthcare team, and others involved in the process. Our catastrophic case manager coordinate appointments, provides medical management, assist with planning, and facilitate communication between all parties. Our goal is to provide the patient with the best outcome possible.

The telephonic case managers work directly with healthcare professionals, injured workers, adjusters, and employers to facilitate appropriate treatment in a timely manner. Our case managers have established relationships with healthcare providers which allow for timely scheduling and access to treatment. CoreCare has also provided access to video conferencing for all staff if the provider has this option available.

Core Care’s utilization review team provides services to ensure that requested medical treatment follows the Louisiana Office of Workers Compensation Medical Treatment Guidelines. Our goal is to ensure that patients receive appropriate care delivered in an appropriate setting.

Medicare Set-Asides determine the appropriate amount of settlement money that will be needed to cover future medical expenses related to the work-related injury. Our MSA program assists you with identifying and meeting these obligations.

A life care plan is essential in identifying and establishing future medical costs and treatment. The life care plan report will address functional impediments, medical care needs, and the cost of that treatment.

Much like a life care plan, a medical cost projection allows the future costs of medical services to be determined by a detailed review of the medical records. It identifies and provides an estimate of the items and their costs that the disabled person may require. Medical cost projections are often used in litigation and settlement conferences. Our skilled team can assess your needs to determine if this can assist you with management of your claim.

Our bill review professionals review provider bills to ensure rates are fair and reasonable. They are skilled in identifying questionable charges, billing practices, and treatment options. Any discrepancies will be identified, documented, and addressed. Charges that are in excess of the state fee schedule reimbursement amounts will be reduced.